Direct Support Professional-Waiver- WEEKENDS Customer Service & Call Center - Newport News, VA at Geebo

Direct Support Professional-Waiver- WEEKENDS

TITLE Direct Support Professional-Waiver- WEEKENDSJob Location ICF and Waiver Admin - Newport News, VASalary Range $17.
06 - $17.
06 HourlyJob Shift AnyQualification COVID-19 Considerations:
Proof of COVID-19 vaccinations is required for employment.
Masks are required.
Knowledge, Skills and Abilities Ability to foster positive relationships Ability to meet medical needs of individuals Ability to meet psychological needs of individuals Ability to multitask Ability to manage work/priorities Skill with written communication Skill with oral communication Skill with interpersonal relationships Education:
High School Diploma or G.
E.
D.
Specific rehabilitative education or training beyond high school is preferred.
A degree in Psychology, Rehabilitative Services or Social Services is optimal.
Experience:
Three years successful work experience with people with developmental disability is preferred or a combination of education and experience.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Accountability:
Exhibits a willingness to accept responsibility and be held accountable for actions Attention to Detail:
Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved Collaboration:
Works to produce mutually beneficial outcomes.
Promotes collaborative work situations Initiative:
Willing to do more than is required or expected in the job.
Goes beyond expectations in the assignment task or job description without being asked Innovation:
Applies original thinking in job responsibilities and to improve processes, methods, systems, or services.
Communication:
Communicates effectively in all forms Passion for the Individuals We Serve- Exhibits through actions and words a passion for excellence for the individuals served by the organization Professionalism:
Thinks carefully about the likely effects on others of ones words, actions, appearance, and mode of behavior Quality:
Produces results or provides service that meets or exceeds company standards Reliability:
Demonstrates a high level of dependability in all aspects of the job Customer Focus:
Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs, and giving high priority to customer satisfaction and customer service Teamwork:
Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics Environmental:
The incumbent may work in a variety of settings including, but not limited to; an industrial production setting under a variety of conditions including an office environment, and industrial production facility, warehouse, and outdoors.
The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as personal computers and record boxes.
The work may require specific, but common, physical characteristics and abilities such as above average agility and dexterity.
Must be able to lift at up to 50 lbs.
, bend through a full range of motion, and stand for extended periods of time.
PI226458799 Recommended Skills Agility Attention To Detail Business Requirements Customer Demand Planning Customer Satisfaction Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.

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